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OUR TECHNOLOGY — vCRM

The Digital Intelligence Behind a Connected Cylinder Ecosystem

The Virtual Cylinder Recirculation Model (vCRM) is FuelTree’s proprietary digital infrastructure designed to support cylinder identification, lifecycle traceability, stakeholder integration and operational intelligence. The platform connects physical cylinder assets to digital records, enabling participating organisations to capture, access and manage relevant information across the cylinder lifecycle. Designed for complex, multi-stakeholder environments, the vCRM provides a framework for improved visibility, accountability and coordination.

How the vCRM Works

Identify

Scan

Track

Record

Analyse

  • Identify

    Each participating cylinder is associated with a unique digital identity, linking it to relevant registration and lifecycle information.

  • Scan

    QR-enabled interactions allow authorised participants to access or update relevant records at designated points in the cylinder lifecycle.

  • Track

    Operational events such as onboarding, inspection, circulation and refilling can be captured through participating systems and approved workflows.

  • Record

    Relevant asset and operational information is organised within a connected digital infrastructure, supporting traceability and accountability.

  • Analyse

    Aggregated information can support monitoring, reporting, operational planning and evidence-based decision-making.

Key Technology Capabilities

Digital identification.  Unique identification of participating cylinder assets and their associated lifecycle records.

QR-enabled interactions.  Accessible identification and verification processes for authorised participants.

Stakeholder connectivity.  Role-based access and integration across participating organisations.

Operational data infrastructure.  Structured capture and organisation of relevant lifecycle and operational information.

Interoperability.  Integration with compatible existing systems through agreed interfaces.

Monitoring and analytics.  Information visibility and reporting capabilities to support programme oversight and operational intelligence.

Built for Real-World Markets

Digital infrastructure must be practical to deliver value. The vCRM is being developed with the realities of emerging energy markets in mind, including diverse operating environments, varying levels of connectivity and the need for accessible user interactions. Its planned capabilities include QR-enabled identification, stakeholder dashboards, WhatsApp-supported interactions, SMS and USSD access, and functionality designed for low-connectivity environments. This approach is intended to support participation across urban, peri-urban and rural markets.

Built to Connect, Not Replace

Energy businesses increasingly operate their own metering, telemetry, customer-management and transaction technologies. FuelTree’s approach recognises the importance of preserving these investments while enabling relevant systems to exchange information. The vCRM is designed to integrate with compatible third-party technologies through agreed interfaces, supporting broader asset visibility and operational intelligence without necessarily replacing existing commercial systems.
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Supporting Credible Sustainability Measurement

The energy transition increasingly depends on the ability to measure and demonstrate real outcomes. By supporting structured asset, transaction and operational records, the vCRM can contribute to the data foundations required for programme monitoring and sustainability-related measurement, reporting and verification. Where relevant, such information may support carbon-related assessments, subject to applicable methodologies, independent verification and regulatory requirements. The platform does not itself guarantee carbon-credit eligibility, approval or issuance.
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